MOUNTAIN AIR™ · PURCHASE TERMS

Orders, payment, delivery, warranty and returns

These terms explain the enquiry and purchase process for the MOUNTAIN AIR™ GL-K180 air purifier and apply together with the mandatory laws of the Republic of Kazakhstan.

1. Seller

2. Website and orders

The website provides product information and allows visitors to contact the seller through WhatsApp. It has no automated cart, payment, or order confirmation. Sending a message does not itself conclude a contract or reserve stock.

Before confirmation, the seller states availability, package contents, payment method, delivery terms, and expected time. An order is agreed when the seller confirms these terms and the buyer accepts them in writing or another agreed manner.

3. Product

The website presents the MOUNTAIN AIR™ GL-K180 air purifier. Availability, package contents, and principal characteristics are confirmed through WhatsApp before an order is placed. Read the manufacturer’s instructions and safety requirements before use.

4. Payment

The seller provides available payment methods through WhatsApp before confirming the order. Payment details are supplied only after the order is agreed. A document confirming the purchase and payment is provided as required by law.

5. Delivery and receipt

The delivery region, expected time, and terms are agreed with the buyer through WhatsApp before the order is confirmed.

On receipt, the buyer should inspect the packaging, model, completeness, and visible condition. Record any discrepancy and contact the seller promptly. This inspection does not remove rights concerning hidden defects.

6. Exchange and return of conforming goods

A buyer may request an exchange of unused non-food goods within fourteen calendar days of purchase, unless the seller has announced a longer period. Appearance, consumer properties, seals, labels, and proof of purchase must be preserved. The absence of a receipt does not prevent the buyer from proving the purchase by other evidence.

If suitable replacement goods are unavailable, return of the product and payment is handled under Kazakhstan law. To start the process, contact the seller through WhatsApp for the procedure and handover location.

7. Defective goods

If a defect is found, the buyer may exercise remedies available under consumer law, including repair, replacement, a proportionate price reduction, or refund where the legal conditions are met. The seller may inspect quality and, where the cause is disputed, arrange an examination under the statutory procedure. These terms do not limit mandatory consumer rights.

8. Warranty and service

The stated warranty for the GL-K180 is 12 months. Its start date and service procedure are specified in the purchase and warranty documents. Contact the seller through WhatsApp to request service.

9. Claims

Send a claim through the WhatsApp contact in section 1. Include your name, contact details, date and method of purchase, requested remedy, and supporting evidence. The seller must provide a reasoned response within the period required by Kazakhstan law.

10. Personal data

Information about data processing and analytics is provided in the Privacy Policy.

11. Final provisions

The laws of the Republic of Kazakhstan govern the relationship. Mandatory law prevails over any inconsistent wording on this page.

Revision date: 4 October 2026.